Privacy policy

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Contact with us
If you contact us using the form on the website or by e-mail, the data you provide will be stored by us to process your inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Information on the use of cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not wish this, you can set up your browser to inform you about the setting of cookies, and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be limited.

Data storage
When you purchase a product from the flowstick.eu website, personal data, which can be seen in the input-form, is collected. This data is used for the execution of the contract and the processing of inquiries. Without this data, we cannot conclude the contract with you.

No data is transferred to third parties, except the transfer of credit card data to the processing bank/payment service provider to debit the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations. When purchasing the product line "Trumpet Stand," the data is additionally transmitted to "Leitner4all - Stefan Leitner" and the manufacturer "Wagnerei-Rodelbau Franz Leitner" for product completion. In inquiries about teaching opportunities, the data on the corresponding form will be forwarded to the selected teacher by e-mail.

After termination of the purchase process, the data stored with us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The data name, address, purchased goods, and date of purchase are furthermore stored until the expiry of the product liability (10 years). The data processing is carried out based on the legal provisions of ยง 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or lit b (necessary for the fulfillment of the contract) of the DSGVO.

Use of data for postal advertising and your right to object
In addition, we reserve the right to store your first and last name, postal address, e-mail, and job title in summarised lists and use them for our advertising purposes, e.g., to send you interesting offers and information about our products by post or e-mail. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Right to information and contact options
With regard to your data stored by us, you are generally entitled to the rights of information, correction, deletion, restriction, data transferability, revocation, and objection. If you wish to exercise your rights or have questions about data protection, please contact us directly using the contact details in the imprint.

Information on data processing in connection with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller on this website is located outside the European Economic Area or Switzerland, the Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google." When Google Analytics is used, the data processing is technically provided by Jimdo. In this respect, reference is hereby made to Jimdo's privacy policy. Jimdo GmbH (Jimdo GmbH, Stresemannstrasse 375, 22761 Hamburg Datenschutz@jimdo.com) and the operator of this website are jointly responsible for data processing in connection with Google Analytics on this website.

Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server and stored there.
Google Analytics is used exclusively with the extension "_anonymizeIp()" on this website. This extension ensures anonymization of the IP address by shortening it and excludes any direct personal reference. The extension means that the IP address is shortened beforehand by Google within member states of the European Union or other contracting states to the Agreement on the European Economic Area. The IP address transmitted by the corresponding browser within the scope of Google Analytics will not be merged with other Google data.

On behalf of Jimdo and the site operator, Google will use the information collected for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage to Jimdo and the site operator (Art. 6 para. 1 lit. f DSGVO). The legitimate interest in the data processing lies in optimizing this website, the analysis of the use of the website, and the adaptation of the content, which is made possible by the provision of Jimdo's statistics functions. The interests of the users are sufficiently protected by pseudonymization.

Google LLC. offers a guarantee based on the standard contractual clauses to maintain an appropriate level of data protection. The data sent and linked to cookies, user IDs (e.g., user ID), or advertising IDs are automatically deleted after 50 months. The deletion of data whose retention period has been reached takes place automatically once a month.

The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be objected to at any time with effect for the future. The corresponding browser plugin can be downloaded and installed at the following link: https://tools.google.com/dlpage/gaoptout.

The site visitor can prevent the collection by Google Analytics on this website by clicking on the following link. An opt-out cookie will be set, which will prevent future collection of data when visiting this website.

If link clicked: The site visitor has objected to collecting of data using Google Analytics on this website.

For more information on the Google terms of use and data protection, please see the Google Analytics terms and conditions or the Google Analytics overview.

In accordance with the relevant legislation and the GDPR, site visitors have certain rights in relation to their personal data processed via this Google Analytics data processing. In particular, he has a right to information, rectification, data portability or deletion of his data, and a right to data portability. The site visitor also has the right to object to certain processing of their data. In order to exercise these subject data rights with regard to Google Analytics data processing on this site, a data subject (site visitor) may contact Jimdo (Jimdo GmbH datenschutz@jimdo.com) or the site operator at any time.